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MANAGED IT SERVICES

Experience seamless IT operations with our Managed IT Services. BroadVision ensures round-the-clock Helpdesk support, IT Outsourcing, Service Level Agreements, and reliable IT Support. We manage your IT so you can focus on your core business.

> advantages

MORE THAN JUST SERVICES

> 1. MANAGED IT SERVICES

We have the technical expertise to design and deploy IT-integrated business environments worldwide. Our streamlined process provides end-to-end solutions that cover all aspects of the development lifecycle. With a strong foundation in mainstream technologies, we create custom solutions that meet our clients' unique needs. Our commitment to delivering high-quality solutions helps our clients achieve their business goals anywhere they operate.

> 2. 24X7X365 HELPDESK AND REMOTE MONITORING AND MANAGEMENT

BroadVision's 24x7x365 Remote Helpdesk Support ensures the uninterrupted performance of your crucial business systems. Our round-the-clock team specialises in real-time monitoring, swift problem identification, and rapid response to ensure minimal business disruption. We employ advanced technology for proactive troubleshooting, providing a robust and reliable IT infrastructure—Trust BroadVision's Helpdesk Support to safeguard your business continuity while you focus on your core operations. Choose us as your dedicated partner for seamless IT solutions and experience the difference in your digital journey.

> 3. SERVICE LEVEL AGREEMENTS (SLA) AND IT OUTSOURCING

BroadVision stands out in offering tailor-made IT Outsourcing services encapsulated by meticulous Service Level Agreements (SLAs). We understand that every business has unique needs, and our SLAs are customised to align perfectly with your specific requirements.

Furthermore, our commitment to excellence is reflected in our rapid response time. With BroadVision, you benefit from a swift 15-minute response time, ensuring minimal disruption to your business operations. Trust in BroadVision's dedicated service, where customer-centric solutions and swift responses are our top priority.

> 4. IT SUPPORT AND SERVICES

At BroadVision, our dedicated team delivers end-to-end IT solutions and services, designed to optimize productivity and minimize risk. From software deployment to network management and security monitoring, our extensive expertise ensures tailored solutions to meet your unique requirements.

We offer a wide array of IT services aimed at helping you achieve your business goals, streamline processes, and enhance efficiency while reducing costs. Our bespoke solutions are crafted to tackle your specific business challenges, ensuring your IT infrastructure performs optimally while you concentrate on growing your business.

Trust BroadVision's comprehensive IT support and services for seamless IT operations. Contact us today to explore how our solutions can empower your business.

> MEET THE COLLEAGUES

Some of our team Members!

> WHAT OUR CLIENTS SAY

TESTIMONIALS ON PROJECTS

I have been fortunate to work with BroadVision throughout my Career and whenever I come across a client that does not have guidance from a IT perspective, I always refer them to Broadvision as I know that they will get quality service and the best advise based on their industry. Often clients are stuck with IT guidance which ends up costing them more money than actually required. With the right guidance, unnecessary cost can be avoided which is why BroadVision is my recommendation.

Cherie Minns

Sales Manager, Micros SA

BroadVision is a dedicated community with dynamic, fast thinking and solution driven individuals, who rise to the word “teamwork.” Each project is managed end to end. The technical jargon is mapped out for ease of reference with structured communication and timelines, always ensuring minimal business interruption. They redefine the word “support.” They give it feeling, to extend further than a service provider.

Natalie Owen

Financial Manager, Katisa

Over the past 4+ years, BroadVision has been a strategic local procurement partner to Flight Centre Travel Group, for all technology related hardware. Their prompt response to sales and support requests always exceeds expectations. In addition, their ability to source hardware, at very short turnaround times has been instrumental to FCTG's Business continuity.

James Farnell

Global Head of Networks, Enterprise Technology Services

BroadVision = Quality and Professional in delivering IT Services.

Martin Gibson

Head of IT, Khewija

I had the chance to witness the company grow tremendously with value added services and transparency being key. Team BroadVision is always willing to go the extra mile for their clients, they make the impossible possible

Kyle Poobalan

Business Development Manager, Kaspersky

Broadvision has partnered with Pinnacle/Datanet in a few projects over the last few years; they're a pleasure to supply. An effective friendly team who know precisely what they need to appease their clients, which makes it so much easier for us to deliver. A company that delivers solutions to clients with a level of proficiency that would rate on an global scale.

Lindsay Bennett

External Account Manager | DataNet

I have had the pleasure of dealing with BroadVision for over 18 years and I have watched the company grow and establish itself into a very successful business. They are truly a trusted advisor to their clients in all aspects of Technology and their customer footprint is not restricted to certain industries but is broad based – perhaps that is why the company was named “BroadVision”! The management and staff are highly skilled and the consultants and engineers are experts in their field, and not only do they service the local market but also provide solutions globally. The knowledge of Technology and their professional approach to business makes it a pleasure to partner with them.

Eve Duron

National SMB Sales Manager

I have had the pleasure of working with BroadVision on various project on projects around Africa for a number of years. BroadVision has excelled in the wide spectrum of services they offer and has since and has shown great diligence and efficiency in the execution of their tasks. BroadVision is very professional, reliable and accommodating and will always find a way to get the job done, no matter what the challenges are. I am confident in BroadVision, their team and services they offer and I can strongly recommend them. Thank you for your commitment and for works well done.

Henk Nel

Project Supervisor

Homemakers has utilised the services of Broadvision for many years on a national basis and have always found the level of service and expertise to be of world-class standard. It is a pleasure to deal with a company that embraces and demonstrates such a high level of professionalism and integrity. We highly recommend Broadvision.

Reuben Louw

CEO

We've partnered with Broadvision to foster a successful, cooperative & formative team in the ICT industry. During the course of our working relationship, Broadvision has proven to be professional, progressive & flexible. The possess focus and a strong vision which benefits their customers. Their unified team of dedicated staff provide a diversity of technical skills & support to their client base both locally and internationally; a leader in their field with a number of high profile customers. Our union has brought about success, including; boutique hotels, property management companies, law firms, management services, etc.

Warren Pelman

Senior Account Executive

Broadvision is an excellent partner & managed service provider. As a manufacturer and developer of hospitality systems, it is critical to having a local market partner with a highly knowledgeable team experienced in routing & switching, WiFi, AV & hospitality IT systems. Equally important is their team's customer service commitment; it's truly second to none and a key success factor for hotel operators, who are our ultimate end-users. We have been working with them for several years and I can't say more about how productive and pleasant the experience has been for our business.

Giuseppe Carpintieri

Regional Manager | North America | Nonius Software

BroadVision delivers IT systems & support through a team with strategic vision, hands on management & highly competent technical professionals. Shangoni enjoys an excellent partnership with BroadVision that delivers on our business needs through technology driven solutions and services on a day to day basis. Shangoni pride ourselves on a high standard of service delivery to our customers. With this in mind, we are excited to continue our relationship with BroadVision, a business partner with the same values and outlook on quality of services, expectations expectation and making a difference.

Corrie Potgieter

Managing Director | Shangoni Management Services

When it comes to day to day IT issues, we have complete peace of mind with Broadvision. Our IT infrastructure was damaged to a level where we could not function. Together with their team, we managed to re-vitalise the infrastructure; it's now the least of our problems. We've become far more that client & supplier, we are family. The professional service and dedication of their engineers is what makes this relationship work.

Wilmot Siwaphi Prusent

Chief Operating Officer | SRP Holdings

Broadvision is a very strong brand name in the hospitality industry. They provide tailored solutions with superior service and support to their global hospitality customers throughout Sub-Saharan Africa. We as Westcon-Comstor are proud to be associated with Broadvision. If you wish to be the best, partner with the best and this is what you will receive from the team at Broadvision.

Andries Janse van Rensburg

Channel Manager | Ruckus Sub Saharan Africa

Broadvision is a trusted partner to our division and has helped in both run-rate business and strategic projects. The quality of work is continually to a high standard and we have always respected their consultation.

RC Lafite

Managing Executive | BCX

Broadvision is a trusted partner to our division and has helped in both run-rate business and strategic projects. The quality of work is continually to a high standard and we have always respected their consultation.

Daleen van Dyk

Head: IT Support | MidCity

Broadvision Technologies | Solutions | Enterprises has offered excellent IT service and solutions to ACO / Rofo over the past few years. Their commitment as well as their prompt and efficient service is much appreciated.

Janine Joubert Bowen

Marketing Manager | ACO

Broadvision are a pleasure to work with; their personable approach puts them well above their competitors. If your company is looking for highly-skilled, professional consultants within an ever-changing industry, I recommend them.

Karin De Wet

HR & Office Manager

Having deployed a number of projects with Broadvision, we appreciate the team’s professionalism and attention to detail. We found their expertise invaluable, particularly during some of the more challenging deployments.

Anke Gill

MVI Systems Ltd

BroadVision are always on time, professional and their service is excellent. Their resources are professional and surpass expectations all the time. We are glad to recommend them for almost any ICT project.

Sandra Stander

Transformation Manager
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